Privacy Policy

At KIDLOLAND KIDS & TODDLER GAMES PRIVATE LIMITED ("KIDLOLAND", "we", "us", or "our"), we respect your privacy and are committed to protecting information associated with your use of our virtual reality (VR) applications and services.
This Privacy Policy explains what information we may collect or receive, how we use and process that information, how we protect it, and how you can contact us regarding your privacy.
The specific information processed may vary depending on the VR application and the features you use.

1. Information We Collect and Process

When you use our VR applications or interact with us, we may process the following categories of information.

a) Information You Voluntarily Provide

If you contact us for customer support, feedback, or other inquiries, you may voluntarily provide information such as your name, email address, and the contents of your communication.

We use this information to respond to your request, provide customer support, investigate technical issues, and communicate with you regarding your inquiry.

We do not require you to provide personal information such as your real name, phone number, or email address merely to use our VR applications unless that information is necessary for a particular feature or service.


b) Technical and Application Data

When you use our VR applications, we may process technical information that is necessary to operate, maintain, secure, troubleshoot, and improve the applications.

Depending on the application and features used, this may include:

We process technical information only for purposes related to operating, supporting, maintaining, securing, troubleshooting, and improving our applications and services.


c) Meta Horizon Platform Data

Some of our VR applications use features and services provided through the Meta Horizon platform.

Depending on the features implemented in a particular application, we may receive or access certain information made available by Meta Horizon through its SDKs, APIs, or platform services.

For applications that use Meta Horizon leaderboard functionality, this may include:

Meta Horizon User ID

The application may access a Meta Horizon User ID to identify the player when submitting, retrieving, or displaying leaderboard information.

The User ID is used only to provide and support the applicable leaderboard functionality.

We do not use the Meta Horizon User ID for advertising, marketing, user profiling, surveillance, or purposes unrelated to providing the applicable application functionality.

We do not independently maintain a separate database of Meta Horizon User IDs for unrelated purposes.

Meta Horizon User Profile

Where required for leaderboard functionality, the application may access the player's Meta Horizon username and profile photo.

This information is used to identify and display the player in connection with leaderboard functionality.

We do not use the Meta Horizon username or profile photo for advertising, marketing, user profiling, surveillance, or purposes unrelated to providing the applicable application functionality.

We do not independently maintain a separate user-profile database for this information.

The specific Meta Horizon data accessed by an application depends on the features implemented in that application. We do not request or access Meta Horizon data that is not necessary for the applicable functionality.


d) Data Processed by Meta

When you use our applications through Meta Horizon or a Meta Quest device, Meta may independently collect and process information relating to your Meta account, device, use of Meta services, and interactions with the Meta Horizon platform.

Meta's independent processing of information is governed by Meta's applicable privacy policies and terms.

We do not control Meta's independent collection or processing of information.


2. How We Use Information

We use information only for purposes that are necessary to operate, support, maintain, secure, troubleshoot, and improve our applications and services.

Depending on the application and features used, purposes may include:

We do not use Meta Horizon User Data for purposes prohibited by the Meta Horizon Developer Data Use Policy.

We do not sell, rent, license, or otherwise commercially transfer Meta Horizon User Data.

We do not use Meta Horizon User Data for advertising, marketing, profiling, surveillance, or other unrelated purposes.


3. Data Sharing and Third-Party Services

We may use service providers that help us operate, maintain, secure, troubleshoot, or support our applications and services.

Where a service provider processes information on our behalf, we require the service provider to use the information only to provide services to us and to maintain appropriate security and confidentiality.

We do not authorize service providers to sell, rent, or independently use Meta Horizon User Data for their own purposes.

We may disclose information when required by applicable law, regulation, court order, or valid legal process, or when necessary to protect the security, rights, or property of our users, company, applications, or services.

Meta Horizon Platform

Some of our applications use Meta Horizon platform services, including platform functionality such as leaderboards.

When an application uses Meta Horizon User Data, we process that information only for the purposes described in this Privacy Policy and as permitted by the Meta Horizon Developer Data Use Policy.

The data and features used by each KIDLOLAND VR application may differ. Not every KIDLOLAND application uses Meta Horizon User ID, User Profile information, or leaderboard functionality.


4. Data Retention

We retain information only for as long as reasonably necessary to provide our applications and services, provide support, maintain security, troubleshoot technical issues, comply with legal obligations, resolve disputes, and enforce our agreements.

Where Meta Horizon User Data is accessed for a particular application feature, we do not retain that information longer than necessary for the applicable purpose, unless retention is required by applicable law.

For leaderboard functionality, Meta Horizon User ID and profile information are used to provide the applicable feature. We do not independently retain these identifiers or profile details in our own database beyond what is necessary for the applicable functionality, unless otherwise specifically disclosed for a particular application.


5. Data Deletion and Correction Requests

We provide users with an accessible way to request correction or deletion of personal information that we control.

If you would like to request access to, correction of, or deletion of information that we control, please contact us using the contact information provided in the "Contact Us" section of this Privacy Policy.

We will review and process requests in accordance with applicable law and our obligations under applicable platform policies.

Where information is controlled directly by Meta rather than by KIDLOLAND, you may need to submit the applicable request directly to Meta through its privacy and account-management tools.

We will delete information that we control when it is no longer necessary for the purposes for which it was collected, when deletion is required by applicable law, or when deletion is otherwise required under applicable platform requirements.


6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, use, disclosure, alteration, loss, or destruction.

We limit access to information to people and service providers who need access for legitimate business or application purposes.

Although we take reasonable measures to protect information, no method of transmission or storage is completely secure.


7. Cookies and Analytics

Our websites may use cookies and similar technologies to provide functionality, understand website usage, and improve our services.

Depending on the application or service, we may also use analytics or diagnostic technologies to understand application performance, identify technical problems, and improve our applications.

Where analytics are used in connection with Meta Horizon User Data, we will use such data only as permitted by the Meta Horizon Developer Data Use Policy.

We do not use Meta Horizon User Data for advertising or marketing purposes except where expressly permitted by applicable Meta policies.


8. Meta Horizon Developer Data Use Policy

Our processing of Meta Horizon User Data and Device User Data is subject to the Meta Horizon Developer Data Use Policy.

We are committed to:

Nothing in this Privacy Policy authorizes us to use User Data in a manner prohibited by the Meta Horizon Developer Data Use Policy or other applicable Meta terms.


9. Children's Privacy

Our applications may be used by children or families depending on the particular application and the applicable platform age requirements.

We do not knowingly collect personal information from children in violation of applicable law.

Where applicable law requires parental consent or additional protections for children's information, we will comply with those requirements.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our applications, services, data practices, applicable laws, or platform requirements.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy and publish the revised Privacy Policy on this page.

We will maintain this Privacy Policy while our applications use the Meta Horizon platform.


11. Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to request access, correction, or deletion of information that we control, please contact us:

KIDLOLAND KIDS & TODDLER GAMES PRIVATE LIMITED

Address:
205-210, W92, Vazira Naka,
L.T. Road, Borivali (West),
Mumbai - 400092, India

Email: support@kidloland.com

Phone: +91 8369870378

Website: https://www.kidloland.com/

© 2011-2026 KIDLOLAND KIDS & TODDLER GAMES PRIVATE LIMITED. All Rights Reserved.